Our client are an incredibly successful RPA provider and deliver the world’s most advanced Enterprise RPA platform. A recognised Market Leader in RPA, they have been through multiple rounds of funding and have begun international expansion in locations such as London, New York, Bengaluru, Singapore, and Tokyo. Further to this, they are pre-IPO and have been recipient to a number of high-profile accolades and awards and are used by thousands of companies worldwide.
The Infrastructure Engineer will provide engineering support as well as traditional Pre Sales activities such as RFI's and RFP's. They will be responsible for providing L2 & L3 support for server installations and troubleshooting. Further to this, they will help the Sales team with infrastructure and L3 support for server installation requirements and constraints during RFI/RFPs and POC stages. In addition, they will participate in pre-sales client workshops in collaboration with the Sales and Implementation teams as well as Infrastructure workshops during post-sales. They will be responsible for dealing with escalation requests involving Infrastructure / Security. Travel will be expected within this role for installation, troubleshooting and training but will account for 10% of the time. The role will be based in Germany.
The ideal candidate will be a technical expert within Infrastructure, ideally covering Networking, Operating Systems, Security and Cloud / Virtualisation. Experience of using automated monitoring tools (SCOM, SCCM, Nagios), Microsoft Active Directory and SQL Server, writing PowerShell scripts and strong virtualisation experience using Hyper-V, VMWare, Citrix XenApp/XenDesktop would all be of benefit. A background within the creation of Server Cluster Architectures (Failover Clusters, High Availability systems) would be preferred. Languages are important to this role, with a preference to fluency in English and German. The ideal candidate will be based in Germany.